DriveThruRPG.com

Shipping & Returns

We are currently set up to utilize USPS  and UPS  via a Third-Party provider; PirateShip .
USPS  will always show the Flat-Rate Envelope as the cheapest rate, but for most Print Products the shipping cost will be considerably less based on weight.
All shipments are insured at our expense, up to a $50 value.
Packages valued above $100 will be covered by insurance at our expense up to $50, and then 50% of the cost for insurance for every $100 value up to a maximum of $1,000.

(see below for more information)

Return shipping is at the customer's expense. However, for Products being replaced, all efforts will be made to reduce or eliminate any additional shipping costs.

  • Print Products are shipped as cheaply, and safely as possible. While items may fit into a small envelope, they will be protected by stiff material on both sides to deter bending, like two pieces of cardboard for example.
     
  • Larger Products like Tie-Dye Murals will be shipped via Flat-Rate in most situations. Any Print Products will be included inside the box, and secured for transport.

Sales are processed in the order they arrive to be filled and typically begin being processed within 24 hours from the time the order was received.

  • However, in the event some Sales require items to cure, or "process", this will increase the time it takes to fulfill the order.


If Production runs out of stock, this could also delay processing time for an order.

  • Customers will be contacted in the event their Order will be delayed longer than usual.


Please allow up to 4 to 6 weeks for an Order to be processed and delivered to the destination. Once an Order is processed it is shipped the next available business day.
However, during holiday times, this could increase dramatically.

  • Customers will be contacted in the event their Order will be delayed longer than usual.

Canceling an Order that is being filled/processed, is not eligible for a full refund.
Discounts or Store credit could also be offered.

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